Planet 13 CEO would like to personally apologize. We've changed our ways at Planet 13: In case you missed it...we heard you (yes, we read the comments) and you were right ❤️ Planet 13 CEO would like to personally apologize. We've changed our ways at Planet 13:
In case you missed it...we heard you (yes, we read the comments) and you were right ❤️
Written on 01/19/2026
KICKBACK APP
Comments
DIVADRIVER63
on 01/21/2026 at 09:35 PM
What the hell is all the dam hostility??? Every business can gives kick backs and stop them when they want too🤷🏽♀️ Free Enterprise People … just like we have the right to put people out of our rides when we need too.. Common sense dictates that there were probably financial reasons the kickbacks were stopped and that’s fine… WE ARE NOT OWED KICKBACKS OR TIPS 🤷🏽♀️ that’s just a dam fact… The ENTITLEMENT of grown ass people is mind blowing 🤯
Eastsider702
on 01/21/2026 at 08:05 PM
Why you deleting comments?
Raymond
on 01/20/2026 at 09:56 AM
Back in early Dec., it was my 1st drop off at the establishment after hrs and the old blk lady behind the counter for unknown reasons took my cell number/ driver’s info, etc; and she said come back after 9am to get my credit. I showed up and they had not a damn clue with why was I there making me look like a fool. If and when I get asked about a good dispensary, I’ll take my passengers elsewhere .. 😒
lvdrivernumber6737
on 01/20/2026 at 01:04 AM
lol you didn't "hear" or read anything. yall got cheap and greedy, so drivers started taking them elsewhere. all you did was you finally realized how much pull drivers have and how much it hurts your bottom line and decided to pull your heads out your ass.
TastefulToast
on 01/19/2026 at 10:46 PM
This is about business… They apologized because they now clearly see the difference it makes on profits when intelligent drivers have the ability to persuade and are also on their team. Planet has always been great in terms of reciprocation until the unfortunate decision made last year. Making the payout higher IS the acceptable apology. Bringing it back to 24 hour payout gives them the competitive edge over other 24 hour payouts that reciprocate less. This is what matters the most. It’s what helps us pay our bills and feed our families. They clearly want and value our partnership. I’m happy and grateful to see that. Here’s to being hopeful and better business for all of us in 2026. Cheers.
Eastsider702
on 01/19/2026 at 09:22 PM
The staff isn’t that bad, Hank is a retired tweaker getting he’s life tegother but he does he’s job, the other girls are awesome! Is just that lil black kid with the fake chains that ALWAYS pissed me off, that’s why he’s dumbass became a meme
mike
on 01/19/2026 at 07:36 PM
I cannot sell my integrity, nor can any CEO buy me. At Planet 13, most employees treat drivers like animals. The company needs to hire well friendly, discipline and respectful employees.
Kage72
on 01/19/2026 at 07:14 PM
I met Larry. He found out I was screwed out of bonus when they switch, so he personally called me up to rectify. He's a straight shooter that is really making an effort to set the standard for dispensary kickbacks. I did 13 runs the last 2 weeks. The new system is awesome.
Geo transportation
on 01/19/2026 at 07:03 PM
Thank you.
Vlad the Impaler
on 01/19/2026 at 06:42 PM
They been arrogant for 3 years running now. dropped of my passengers went to get my kickback and got another ride request walking up to booth lady demanded to see proof of ride which takes a moment then she’s says your holding up the line. just left and been taking the visitors to mint the grove and pisos. no problems since then.
Mike
on 01/19/2026 at 01:17 PM
this video is cringe and gaslighting. youre a terrible ceo you had to make an AI video, because youre a cowrd. you didnt set any standards, many dispensaries have been giving drivers water coffee and food for over a year now. the reason your staff is terrible is because its a direct reflection of your leadership clown.
DIVADRIVER63
on 01/18/2026 at 09:30 PM
Accountability goes a long way
Eat me
on 01/18/2026 at 04:37 PM
The staff at Thrive, Mint and Grove are friendly and welcoming of ride share drivers. Some of the employees at plant 13 act like they are pulling the money out of their pocket. You can see many drivers here point out the same problem and it’s the same employees. What is it Gonna take you to wake up to friendliness an attitude get you a long way. No line, no attitude no problems at other dispensaries
davaocity1
on 01/18/2026 at 02:37 AM
I will give 13 another try never had a problem with the staff. but when they started playing games with the payouts I took everyone to mint or the grove and Thank you for admitting a mistake most CEO'S won't do that and you Sir are the reason I will talk my riders in to going to 13 again instead of the other places unless the games start again then nothing could bring me back ever
BestofLV
on 01/17/2026 at 11:37 PM
Thankyou for the Video and thinking outside the recommended box, lol, so much has been taken from the drivers and given to the Black SUVs its like we don't even exist to some Strip Businesses but they need us so In short they are taking advantage and hording and illegally redirect customers for side payouts that go to the doormen! I applaud your generosity and honesty; we drivers really do work hard to bring customers to you and will continue to do so!!!
Will-I-am
on 01/17/2026 at 11:06 PM
Why video looks A.I :-)
Weed driver
on 01/17/2026 at 11:01 PM
That one black LBGTQ guy made my whole experience a nightmare
jason
on 01/17/2026 at 10:45 PM
To the CEO,
You need to clean up some of your bad employees. One guy that checks the phone for the ride would go thru your phone like it was his phone. I suspect he is collecting some info on the drivers phone so he can use it or sell it for identity fraud. He is black and homosexual so you can identify him.
atie
on 01/17/2026 at 10:38 PM
I was there yesterday by default for a birthday drop off. The staff at the payout area has the same attitude. I recall that every business success starts with attitude. I won't bring any clients there. Good luck.
Kage72
on 01/17/2026 at 10:26 PM
Larry is a cool guy.
Eastsider702
on 01/17/2026 at 10:05 PM
I hope you do understand first you do us all dirty!
Second you have the African American kid tormenting us laughing at us not paying us out! We tried to complain to no avail! So yea I hope you guys heard us loud and clear… as far the rest of the staff goes they are all great! We haven’t seen that lil kid around again… make sure sure yall get it tegother! And don’t put no random staff member there tormenting us again
Joe stephens
on 01/17/2026 at 10:04 PM
Yes sir thank you for looking out for us. I’ve been disappointed with p13 since they cut the pay for us and been bringing many customers to The Mint and made a hundred dollars or more a day. From this day on with your support I’ll be bringing them there. Better quality and environment. Thank you again for looking out.
MR tip
on 01/17/2026 at 10:02 PM
hell yeahhhh planet 13 🤑💵24/7. plus ☕️ 🍩
hboogie
on 01/17/2026 at 10:01 PM
Thank you💪🏼will start directly customers to planet13 again